Frequently asked questions
Write to us on the Contact page.
How do I book a parking space?
Pick the airport city and your arrival and departure dates, then choose a parking lot from the list. Enter your registration number and contact details, pay online and you are done. The voucher arrives by email.
How can I pay?
You pay online through PayU right after the booking form. The booking is confirmed only once it is paid.
Can I cancel my booking?
Yes. Cancelling at least 24 hours before your arrival time gives a full refund. After that, a booking can no longer be cancelled. Cancel from the link in your voucher or in My bookings.
Can I change my dates?
Bookings cannot be edited. Cancel it (at least 24 hours before arrival) and book again for the new dates.
Is there a transfer to the airport?
It depends on the parking lot. Lots with a transfer show the travel time and the transfer price on their page. You can add the transfer to your booking as an option.
Which extras are available?
Some lots offer car washing and electric vehicle charging. The available options and prices are shown on the parking page and in the booking form.
Where can I find my bookings?
In My bookings. Enter the email address you booked with and we send you a one-time login link. No password needed.
What is the voucher?
The voucher is the email you receive once the booking is paid. It has the parking address, phone numbers, booking details and a calendar file. There is nothing to print.
Will I get an invoice?
Yes. Tick the invoice option in the booking form and enter your tax ID and company details. The invoice is sent to your email.
I own a parking lot. How do I join?
Fill in the form on the Partners page. We will get in touch to discuss terms.